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Refund Policy

Returns & Exchanges

We want you to be happy with your purchase. If you change your mind, our policy is as follows:

  • 14-Day Window: You have 14 days from the date of delivery to initiate a return or exchange.

  • How to Start a Return: To begin the process, please reply directly to your order confirmation email or message us with your order number. Our team will then provide you with the necessary return instructions.

  • Condition of Items: To receive a full refund, items must be returned in their original condition.

  • Return Postage: The buyer is responsible for all return postage costs.

  • Loss in Value: If an item is returned damaged, used, or not in its original packaging, the buyer is responsible for any loss in value, which will be deducted from the final refund.

  • * Custom orders are non-refundable and non-returnable

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