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FAQs
Welcome to our FAQs page! Here, you'll find answers to some of the most common questions we receive. We aim to provide you with clear and helpful information to enhance your experience. If you have any further inquiries, don't hesitate to reach out!
Frequently asked questions
FAQ
A: Yes! Because every bed is handcrafted to order in our UK workshop, we can accommodate most custom modification requests - from custom leg heights and bespoke frame dimensions to unique finish adjustments. Simply contact our team before placing your order to discuss your requirements. Please note that any custom orders are non refundable and non returnable.
A: At The Honest Plank, we take pride in crafting sustainable, handmade beds with exceptional care right here in the UK. We offer a 14-day return window starting from the day you receive your bed, during which you can return standard beds if they do not meet your expectations. However, because each custom bed is uniquely designed and tailored just for you, custom orders are non-refundable and not eligible for returns. We encourage you to contact us before placing a custom order to ensure every detail is perfect, so your honest plank becomes a treasured centerpiece in your home for years to come!
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