Question 1

Q: Can I customise my bed frame order?

Accepted Answer

A: Yes! Because every bed is handcrafted to order in our UK workshop, we can accommodate most custom modification requests - from custom leg heights and bespoke frame dimensions to unique finish adjustments. Simply contact our team before placing your order to discuss your requirements. Please note that any custom orders are non refundable and non returnable.

Question 2

Q: What wood is used in the construction?

Accepted Answer

A: We use sustainably sourced, slow-grown Scandinavian Redwood. Its high growth-ring density provides superior structural strength, durability, and resistance to warping compared to fast-grown budget pine or MDF.

Question 3

Q: What happens if a part breaks during a house move?

Accepted Answer

A: We offer a Fully Replaceable Parts Guarantee. Because all our beds are modular and handcrafted in our UK workshop, you can order individual replacement components at any time rather than having to buy a whole new bed frame.

Question 4

Q: Will this bed frame squeak over time?

Accepted Answer

A: No. Unlike flatpack furniture that uses cam locks or screws driven into particle board, our frames utilize heavy-duty, precision-machined steel hardware seated into dense Scandinavian Redwood. This eliminates frame movement and prevents squeaking.

Question 5

Q: Are these bed frames compatible with heavy hybrid mattresses like Emma, Simba, or Nectar?

Accepted Answer

A: Yes. Our beds are specifically designed for modern hybrid mattresses. We use thick, closely spaced solid wood slats with less than 6 cm spacing, ensuring your mattress receives edge-to-edge support while keeping your 10-year manufacturer warranty fully valid.

Question 6

Q: How much weight can a solid wood bed frame from The Honest Plank hold?

Accepted Answer

A: Our solid Scandinavian Redwood bed frames are engineered to support over 250kg (without central rail), including the combined weight of a heavy hybrid mattress and two sleepers, without sagging or bowing.

Question 7

Q: What is The Honest Plank’s return policy for handmade beds, and are custom orders eligible for returns?

Accepted Answer

A: At The Honest Plank, we take pride in crafting sustainable, handmade beds with exceptional care right here in the UK. We offer a 14-day return window starting from the day you receive your bed, during which you can return standard beds if they do not meet your expectations. However, because each custom bed is uniquely designed and tailored just for you, custom orders are non-refundable and not eligible for returns. We encourage you to contact us before placing a custom order to ensure every detail is perfect, so your honest plank becomes a treasured centerpiece in your home for years to come!

Samples

Frequently asked questions